Privacy policy

At SOHOJEWELERS (www.sohojewelers.com), we value your privacy. This policy outlines how we collect, use, and protect your information when you interact with our store.

1. Information We Collect

  • Order & Payment Details: When you make a purchase, we collect your name, email address, phone number, and billing/shipping address to fulfill your order.

  • Account Info: If you choose to register an account, we store your profile details. Otherwise, we only contact you regarding your specific order.

  • Basic Web & Browser Data: When you browse our store, Shopify automatically receives your computer’s IP address, browser type, and operating system to support store performance and security.

2. How We Use & Share Your Data

We use your information strictly to process, insure, and deliver your purchases, manage customer accounts, and fulfill legal requirements.

  • No Data Selling: We never sell your personal data.

  • Essential Service Providers: We share your information only with trusted third-party providers necessary to operate our business and fulfill your orders, including Shopify (our hosting and e-commerce platform), shipping carriers, shipping insurance applications, and core web service providers. Third-party processing is governed by their respective privacy policies and jurisdictional laws.

  • Legal Disclosure: We may disclose your personal information if required by law or if you violate our Terms of Service.

3. Payment Security & PCI-DSS

Our store is hosted on Shopify Inc. Your data is stored securely behind firewall-protected servers. Direct payment gateways adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover). Credit card data is encrypted using SSL (Secure Socket Layer technology) and AES-256 encryption.

4. Cookies

Shopify uses essential session and cart cookies to keep our store functioning properly, track shopping cart contents, and remember access states. You can manage or disable cookies at any time through your browser settings.

5. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

6. Updates to This Policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting to the website.

7. Contact Information & Opt-Out

If you wish to access, correct, or delete any personal information we have about you, or withdraw consent for us to contact you, please contact our Privacy Compliance Officer at:

Email: clientservices@sohojewelers.com